Licensing Activation
VirtuCath requires an active license key to unlock its full suite of simulation and digital prototyping tools. Without a valid license, the software will launch in a restricted Unlicensed Mode, which explicitly disables your ability to build models and execute simulations.
Getting Your License Key
When you purchase a VirtuCath license through the website, your unique License Key will be automatically emailed to you immediately following the transaction.
- Check your inbox: The email will be sent to the address associated with your purchase.
- Can't find it?: If you don't see the email within a few minutes, please check your Spam or Junk folder. The email will contain your alphanumeric license string and instructions for its use.
Activating Your Software
Activating your installation is quick and typically requires an active internet connection to validate against our servers:
- Launch the VirtuCath application.
- Navigate to the top Menu Bar and select Help > Activate License.
- Open your purchase confirmation email and copy the License Key.
- Paste the key into the VirtuCath activation prompt and click Activate.
Once your key is successfully validated, you will be prompted to restart your application. Upon restart, VirtuCath will instantly unlock all features and the Unlicensed Mode restrictions will be lifted!
Offline Activation & Corporate Firewalls
If your workstation is air-gapped or seated behind a strict corporate firewall, the standard activation will fail. In this case, VirtuCath provides a secure offline activation route:
- Open the Activation Dialog and choose the Offline Activation option.
- Click Generate Request File and save the file to a USB drive.
- Bring this file to an internet-connected computer and email it to
support@virtucath.com. - Our team will return an Activation Response File.
- Bring the response file back to your VirtuCath workstation, load it into the Offline Activation menu, and your seat will be unlocked.
Transferring Your License (Releasing a Seat)
Your License Key is uniquely tied to your computer's Hardware footprint. If you need to upgrade your PC or move the software to another machine:
- On your old computer, open VirtuCath and navigate to Help > License Info.
- Click the Release License button.
- Confirm the prompt. This will sever the tie to your current hardware and instantly free up the seat on our servers.
- You may now input your License Key on your new computer using the standard Activation process!
If your computer died unexpectedly and you cannot release the license manually, please contact support@virtucath.com for assistance.
Trial Mode & Degraded Mode
Every installation of VirtuCath includes a 14-day free trial with full access to all features — no license key is required during this period.
If VirtuCath is launched after the trial has expired, or without a valid license key, it will run in a restricted state.
The following features are disabled in unlicensed mode:
| Feature | Status |
|---|---|
| Build Model | ❌ Disabled |
| Run Simulation | ❌ Disabled |
| Save Config | ❌ Disabled |
| Export (Image, CSV) | ❌ Disabled |
| Analysis Reports (PDF / Excel) | ❌ Disabled |
You can still open and browse the interface, load catheter files to inspect their configuration, and access the Materials Library and documentation.
To restore full functionality, navigate to Help > Activate License and enter your License Key.